Get Assistance

Get Assistance

Local In Person Assistance

The Health Initiative has access to an expansive base of assistance resources for Open Enrollment. We are happy to provide connection to additional language services, such as  Spanish-speaking assisters and American Sign Language interpreters, upon request.

By Phone: 404-688-2524, then press 1



By Email:

Our team will reply to your email as soon as possible. Given potential high volume beginning November 1st, please allow for up to 2 business days for a response to your message.
images-2We have 3 staff members fully trained and licensed to provide navigation assistance with enrollment in the marketplace. We maintain daytime, evening, and weekend hours. For a reservation, send an email request to or call 404-688-2524, then press 1.


Federal Online & Phone Center Assistance


The federal site for all things Affordable Care Act is a fantastic resource. In addition to being warehousing every component of the new healthcare law and Open Enrollment process, provides access to support services 24 hours a day, 7 days a week.

You can also call 24/7:  1-800-318-2596 / TTY: 1-855-889-4325


Community Education Events

These events are a great way to get an overview of the Open Enrollment process and also provide the opportunity to ask questions. All events are free of charge. If you are a community organizer and are interested in having our staff conduct an education event in your area, contact us here.

Click HERE to see our full list of Community Education Events!

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